sm506 Privacy Policy

This page describes what we collect when you use sm506 and how we keep that data protected. We take your privacy seriously. Your personal information—name, address, payment details, betting history—is encrypted, stored securely, and never sold to third parties without your consent.

Our privacy practices comply with data protection standards and Indonesian regulations. When you open an account on sm506, you trust us with sensitive information. We honor that trust by being transparent about what we collect, why we collect it, and how we use it.

Read this policy to understand your rights and our responsibilities regarding your data on sm506.

What Data We Collect on sm506

Account Registration and Identity Information

When you register on sm506, we collect your full name, email address, phone number, and date of birth. We use this information to create your account, verify your identity, and contact you about account activity or service updates. We do not share your email or phone number with third parties except where legally required (e.g., tax authorities or law enforcement).

During KYC verification, we collect your identity document (passport, national ID, or driver's license) and address proof (utility bill, rental agreement, or government letter). We scan and store these documents securely on encrypted servers. We do not retain scanned images longer than necessary for compliance—typically 7 years for regulatory purposes, then deletion.

Payment and Financial Data

We collect payment method information when you deposit or withdraw on sm506. If you use QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we tokenize your payment details—meaning we store a secure reference code, not your raw card or account number. This tokenization protects your financial data from unauthorized access.

We retain transaction records (deposit amount, withdrawal amount, timestamp, payment method) for 7 years to comply with anti-money-laundering regulations and tax requirements. These records are encrypted and accessible only to authorized sm506 staff and legal authorities when required.

Betting and Gaming Activity

We log every bet you place on sm506—live-dealer games, sportsbook markets, slot games, esports betting. We record the bet amount, game type, outcome, and settlement time. This data helps us detect fraud, resolve disputes, and analyze game performance. Your betting history is private and never shared with other users or third parties.

We also collect device information—IP address, browser type, operating system, device fingerprint—to detect suspicious activity and prevent account takeover. If we notice unusual login patterns (e.g., login from Jakarta followed by login from Surabaya within minutes), we flag the account and may require re-verification.

Communication and Support Data

When you contact our support team via email, chat, or phone, we record your message and our response. We use this data to resolve your issue, improve our support process, and train our team. Support conversations are retained for 2 years, then deleted unless they relate to an ongoing dispute or legal matter.

How We Use and Protect Your Data on sm506

Data Usage and Third-Party Processors

We use your data for account management, payment processing, fraud detection, and legal compliance. We do not use your data for marketing purposes without your explicit consent. If you opt in to promotional emails, you can unsubscribe at any time by clicking the unsubscribe link in the email.

Our servers may sit outside your jurisdiction—we use data centers in multiple regions for redundancy and performance. All data transfers between regions are encrypted using TLS 1.2+. We do not transfer your data to countries with weaker data protection standards without additional safeguards.

We work with third-party processors for specific functions: payment gateways (to process QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity verification services (to validate your KYC documents), and fraud detection services (to flag suspicious activity). These processors are contractually bound to protect your data and use it only for their assigned function.

We at sm506 encrypt your data at rest and in transit. Your privacy is not negotiable—it is a core commitment we make to every user.

Data Security and Encryption

All data on sm506 is encrypted using AES-256 encryption at rest. When you log in or submit sensitive information, your connection uses TLS 1.2+ encryption in transit. We do not store passwords in plain text—we hash them using bcrypt with a salt, so even our staff cannot see your password.

We conduct regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach, we notify affected users within 24 hours and provide guidance on protecting their accounts. We maintain cyber insurance to cover potential breach costs.

Your Rights and Data Access

You have the right to access your personal data on sm506. Log into your account and download your transaction history, KYC documents, and communication records. You can request a complete data export by contacting our support team—we will provide it within 7 days.

You have the right to correct inaccurate data. If your address or contact details change, update them in your account settings immediately. You have the right to request deletion of your data, subject to legal retention requirements (e.g., we must retain transaction records for 7 years for tax compliance).

Cookies and Tracking

We use cookies to remember your login session, language preference, and betting history on sm506. These cookies are essential for the platform to function. We do not use cookies for tracking or profiling beyond what is necessary for account management.

You can disable cookies in your browser settings, but this may prevent you from logging into sm506 or accessing certain features. We do not use third-party analytics cookies that track your behavior across other websites.

Policy Updates and Contact

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a notice on sm506. Your continued use of the platform after an update constitutes acceptance of the new policy.

If you have questions about our privacy practices, contact our support team. We respond to privacy inquiries within 48 hours. You can also reach out during peak hours covering Indonesian timezone. Your privacy matters to us, and we are committed to protecting your data on sm506.